Role: HR & People Operations Lead Relai.World Private Limited · Gachibowli, Hyderabad · Full Time Experience: 2–4 Years Reports to: Founder & CEO --- About RELAI RELAI is India's first structured data-backed property advisory platform. We are scaling from a 12-person team today…
Full job description
Role: HR & People Operations Lead
Relai.World Private Limited · Gachibowli, Hyderabad · Full Time
Experience: 2–4 Years
Reports to: Founder & CEO
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About RELAI
RELAI is India's first structured data-backed property advisory platform. We are scaling from a 12-person team today to 50+ people by End of 2027 across Hyderabad and Bangalore. This is not a steady-state HR role. This is a build-from-scratch people operations role at a fast-growing proptech startup.
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Why This Role Exists
RELAI is entering its most critical hiring phase. We need to hire ~50 people in 12 months across Sales (Experts, Engage Executives, Team Leads), Technology, Marketing, Operations, and Post-Close. Every hire has to be right: the wrong person in a client-facing role directly damages our brand. This person will own the entire people engine: sourcing, hiring, onboarding, documentation, culture, compliance, and retention.
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What You Will Own
Hiring & Talent Acquisition (Primary Focus, 60% of role)
- Own end-to-end hiring across all departments: sourcing, screening, interviewing, offer, and joining
- Build and manage a sourcing pipeline across Naukri, LinkedIn, WhatsApp networks, referrals, and colleges
- Coordinate hiring panels and ensure structured interview processes for every role
- Target: hire 6–8 people per month consistently from Month 2 onward, scaling to 12–15/month by Q3
- Maintain a 30-day position closure SLA for all open roles
- Build and maintain a talent bench: pipeline of warm candidates for recurring roles (Engage Executive, Expert)
- Track offer-to-joining ratio and reduce drop-offs through active candidate engagement
Onboarding & Induction
- Design and run a structured onboarding program for every new joiner, not a one-day orientation
- Ensure every new hire understands RELAI's mission, process, tools, and expectations before Day 1 on the job
- Coordinate role-specific induction with department leads (certification process for Experts, CRM training for Engage)
- Own the first 30-day experience of every new hire: check-ins, feedback, early red flags
HR Operations & Compliance
- Maintain accurate employee records, offer letters, appointment letters, NDAs, and contracts
- Manage attendance, leave, and basic payroll coordination (not processing; coordination with finance)
- Ensure compliance with applicable labor laws as headcount scales (PF, ESI, gratuity tracking)
- Own the Onboard tool (RELAI's internal HR system): keep it current and accurate at all times
- Manage ESOP documentation in coordination with the founder and legal advisor
Performance & Retention
- Coordinate monthly performance reviews with department leads; not run them, but ensure they happen
- Track and flag early attrition signals: probation performance, engagement dips, absenteeism patterns
- Run structured exit interviews and report findings to the founder monthly
- Build and maintain the RELAI Employee Handbook: policies, code of conduct, leave structure, escalation process
Culture & Engagement
- Own internal communication: new joiner announcements, team milestones, recognition moments
- Organize quarterly team engagement activities: not parties, structured activities that build cohesion
- Maintain a healthy, accountable culture aligned to RELAI's values: data-first, client-first, integrity
Bangalore Expansion Support
- Coordinate remote hiring for Bangalore from Month 7 onward
- Set up compliant employment structure for Bangalore team in coordination with legal
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What We Look For
Non-negotiable:
- 2–4 years in HR with at least 2 years in a fast-paced startup or high-growth environment
- Has personally closed 5+ hires per month consistently, not just coordinated
- Strong sourcing skills: LinkedIn Recruiter, Naukri, WhatsApp network hiring, referral programs
- Organized to a fault: zero tolerance for missing documentation or delayed offer letters
- Comfortable with ambiguity: processes here will be built by this person, not inherited
- Strong written communication: JDs, offer letters, HR policies all written in-house
Good to have:
- Prior experience hiring for sales roles (inside sales, presales, advisory)
- Exposure to startup HR tools (Zoho People, Keka, DarwinBox or similar)
- Basic understanding of PF, ESI, and labor law compliance
- Experience managing ESOPs or coordinating with legal on employment contracts
Character:
- Discretion: handles compensation, performance, and personal data with absolute confidentiality
- Empathy: understands that every hire is a person's livelihood, not just a position to fill
- Accountability: owns the number (positions closed on time) not just the process
- Directness: can tell a hiring manager "this candidate is not right" without hedging
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This Role Is Not For You If
- You have only worked in large corporate HR teams where tasks are divided by specialization
- You need fully built systems and SOPs to operate; you will build them here
- You treat hiring as a coordination function rather than a strategic one
- You are not comfortable making direct sourcing calls and approaching passive candidates
- You measure success by policies written rather than people hired and retained
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What You Get
- Direct access to the founder, fast decisions, no bureaucracy
- Opportunity to build RELAI's people function from the ground up
- Work on one of the most ambitious hiring mandates in Hyderabad proptech right now
- Clear growth path: HR Lead → Head of People & Culture as the org scales to 200+
- Exposure to ESOP structuring, Bangalore entity setup, and startup HR at scale
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Apply
Send CV to: hr@relai.world
Subject: "HR Application – [Your Name]"
www.relai.world · Gachibowli, Hyderabad